microsoft wireless mouse 3500 lost transceiver

Seems alot of work for a $40-60 mouse, and it is actually time wise, but it will make my coupon clipping wife happy that I did so.

I would also have to send them back the mouse. I called MS Store for support and got to a replacement support person who said if I had my proof of purchase (i bought it and a MS SurfacePro2 and keyboard) at BestBuy local store, and sent them the receipt or credit card statement in PDF format via email that they would send me a replacement mouse and receiver. Choose the last option, 'Don't use a professional support licence/contract (charges may apply).' Don't worry, you will not be charged. Without it, there will be no luck in getting a new mouse.Ĥ. The PID is located beneath the barcode on your mouse. In the following window, enter your mouse PID. Wireless Mobile Mouse 3500) and hit Enterģ.

In the search box, type the name of your mouse(eg. Start by going to this Microsoft Product Support page.Ģ. It took some hunting, but I sent an email out to a support representative, and he is sending me out an entirely new mouse/transceiver pair! This will work for you as well, just do the following:ġ. At this point, I decided to contact Microsoft. When searching for more information about the transceivers, I found that each transceiver is paired with a wireless device from factory, and that there is no way to pair another transceiver with a device. Microsoft Wireless Mobile Mouse 4000 and Nano Transceiver Earlier this month, I lost my 3500's transceiver. My favorite feature is their 'Nano Transceiver,' which fits right in my desktop keyboard's built in hub, as well as my laptop, without sticking out to be broken off. I grabbed both of them on sale, and have used them profusely for over a year now. I personally have a Microsoft Wireless Mobile Mouse 4000 and Wireless Mobile Mouse 3500. Microsoft makes some great peripheral hardware.

Microsoft wireless mouse 3500 lost transceiver